Privay Policy

At Collab International, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us through our contact forms on the website. This may include, but is not limited to:

• Name
• Email Address
• Phone Number
• Message/Query Content

We do not collect sensitive personal information unless you provide it to us voluntarily.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

• To respond to your inquiries and provide support or services.
• To communicate with you about your requests, questions, or feedback.
• To improve the content and functionality of our website.

We will not use your personal information for any purposes other than those stated above without your consent.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law. If you wish to request the deletion of your personal information, please contact us at [info@collabinternational.co.uk].

4. Protection of Your Information

We take the security of your personal information seriously. We implement a variety of security measures to safeguard your data, including encryption, firewalls, and secure server practices. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. Your information will only be disclosed if required by law or with your explicit consent.

6. Cookies

Our website may use cookies to enhance your experience. A cookie is a small file placed on your device that helps us analyze web traffic or lets us know when you visit a particular site. We use cookies to monitor website traffic and improve the user experience.

You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain parts of the website.

7. Compliance with POPI Act (South Africa) and GDPR (United Kingdom)

South Africa – POPI Act (Protection of Personal Information Act):
Collab International is committed to protecting your privacy in accordance with the POPI Act. We ensure that your personal data is processed lawfully, transparently, and securely. In line with POPIA:

• Consent: By submitting your personal information to us, you consent to the collection and use of your data as outlined in this Privacy Policy.
• Access: You have the right to access the personal information we hold about you, as well as request corrections or deletion.
• Objection: You may object to the processing of your personal information in certain circumstances.
• Data Subject Rights: You have the right to lodge a complaint with the Information Regulator in South Africa if you believe your rights under POPIA have been violated.

United Kingdom – GDPR (General Data Protection Regulation):
For users based in the United Kingdom, we comply with the General Data Protection Regulation (GDPR), which gives you the right to:

• Access: Request a copy of your personal data.
• Correction: Request that we correct any inaccuracies in your personal data.
• Erasure: Request the deletion of your personal data, where applicable.
• Data Portability: Request your data in a machine-readable format.
• Withdraw Consent: You may withdraw your consent to the processing of your personal data at any time.

If you wish to exercise any of your rights under POPIA or GDPR, please contact us at [info@collabinternational.co.uk].

8. Links to Third-Party Websites

Our website may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

South Africa Address:
6 Abrey Rd, Durban, South Africa

United Kingdom Address:
9 Bonhill Street, London, EC2A 4BJ, United Kingdom

Email: [info@collabinternational.co.uk]
Phone/WhatsApp: +27 723 915 772